Forms and Compatability Mode

Question

I have just moved my organization to Office 365, with a combination of P1 and P3 licenses.  I am having trouble two problems with Word Online.

1. Fillable Form Letters - Is there a way to do fillable form letters for Office Online users?  They have a word document that has fields in it and the rest of the letter is protected.  How can I do this with Office 365 Online?  Or even use the form online once it is created?
2. Word Document stuck in Compatibility Mode.  I have one of these form letters and removed the edit restrictions/protection.  I did the File/Info/Convert to convert the letter.  But still shows compatibility mode when I try to open in Word Online.

I want to make Office 365 Online work but I am beginning to have my doubts.

Answer 1

Hi Steve,

Let me provide you the information you need.

Fields, content controls, cover page: These display in the document as expected in Reading view. In Editing view the content of fields and content controls are displayed but cannot be edited or updated. A cover page appears as a series of placeholders for elements like text boxes.

Refer the following link to fix the compatibility issue.

http://office.microsoft.com/en-us/office-online-help/using-compatibility-mode-in-word-online-HA010385210.aspx

Hope this helps. Let us know if you need further assistance.

Thank you.

Answer 2

Same issues here. I open my forms in Office Online and I see the content controls, but I cant fill them out. Is there something I am missing or is this feature not available to 365. If not will it come in future updates?