Share via

Office 2013. error code: 30102-13

Anonymous
2014-04-07T18:48:02+00:00

Original Title < need help!! >

office error message ' something went wrong. sorry we ran into a problem. Go online for additional help. Error code ; 30102-13

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2014-04-08T10:31:41+00:00

Hello Lucero,  

To help you better, I would require detailed information about the issue.

When exactly do you receive the error message?

If the issue occurs while installing Office suite then you may follow the steps provided in the article below which provides basic troubleshooting steps for the Office 2013 installation failures:

http://support.microsoft.com/kb/2822317

If the issue occurs while accessing the Office applications then try to do an ‘Online Repair’ of Office 2013 installation and check if that helps to resolve the issue.

Refer to the article given below on how to repair Office 2013:

http://support.microsoft.com/kb/2827031/en-us

For further queries, reply with complete information about the issue and we would be happy to assist.

Thank You.

Was this answer helpful?

0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest