Mine is OS Windows 7 32bit but computer machine is 64 bit. Whenever I open an exel file, excel crashes and give me the below detail but few excel files are opening properly .I tried by switching of macros off but the problem persists
Problem signature:
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 14.0.4756.1000
Application Timestamp: 4b9c08e8
Fault Module Name: HP1006SU.DLL
Fault Module Version: 2013.415.2.2628
Fault Module Timestamp: 516b78b4
Exception Code: c0000005
Exception Offset: 0005fc89
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033
Additional Information 1: dde5
Additional Information 2: dde5b53979a944f481486d9622112e5f
Additional Information 3: 6cb8
Additional Information 4: 6cb8aca214f22197977ebc6a44cb347b
Some excel files showing BEX Error
Problem Event Name: BEX
Application Name: EXCEL.EXE
Application Version: 14.0.4756.1000
Application Timestamp: 4b9c08e8
Fault Module Name: HP1006SU.DLL
Fault Module Version: 2013.415.2.2628
Fault Module Timestamp: 516b78b4
Exception Offset: 0005fce4
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 1033