Microsoft powerpoint unstable error message. Enable editing removes message

Question

Whenever I download a new ppt and opens it, I receive an error message that says " We are sorry that something went wrong that make powerpoint unstable. Please save and restart." And the error message keeps popping up when I close it. When I click "Enable Editing", the error message goes away. Does anyone have the same problem and how do you prevent error message from popping up?

Answer 1

Hello Rune,

Thank you for posting your query on Microsoft Office Community.

I know how this concerns you, let me help you with this issue.

Let's disable Protected View options following steps mentioned and verify whether issue re-occurs.

1. Open PowerPoint > File > Options > Trust Center.
2. Trust Center Settings > Protected View > uncheck Enable Protected View for the files originating from the Internet, Enable Protected View for files located in potentially unsafe locations and Enable Protected View for Outlook attachments > OK and verify whether issue re-occurs

I look forward to your reply to assist you further.

Thank you.

Answer 2

After download RIGHT click > Properties.

If there is an UNBLOCK button click it.

Out of interest do you have Kasperski virus checker?

Answer 3

I started experiencing the same thing a couple weeks ago on my old (Win7) and my new (Win8.1) computer. (I use McAfee, but it does not help to disable the realtime protection).