A family of Microsoft word processing software products for creating web, email, and print documents.
Follow these steps:
Open the Normal.dotm template as a document (not a new document based on the template). The easy way to do this is to press Alt+F11 to open the macro editor, press Ctrl+G to open the Immediate window in the editor, type NormalTemplate.OpenAsDocument in that window and press Enter. Then close the macro editor.
Go to the Options dialog and check the option as you described.
In the body of the template, type any character and backspace to delete it. That "dirties" the template so that Word will be forced to save it. Then press Ctrl+S to save, and close Word.
From now on, the scroll bar will be present.