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Problems adding dictionary app to Word

Anonymous
2014-08-17T05:43:07+00:00

I have added the Webster Dictionary app to my Office 365 account, but when I try to insert it in Word and use it, I get an error

APP ERROR This app could not be started. Close this dialog to ignore the problem or click "Restart" to try again.

Clicking restart just gives exactly the same error.  I have also tried restarting word but this makes no difference.

Can anyone help please?

thanks

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2014-08-18T02:10:15+00:00

Hi Jan,

Let me help you to  use the Webster dictionary in Word.

This issue may occur because protected mode is not enabled for the Internet zone in Internet Explorer.

You may try the steps mentioned in the link below and check if it helps fix the issue:

http://support.microsoft.com/kb/2761180

Hope the information provided is helpful. Let us know if you need further assistance.

Thank you.

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  1. Anonymous
    2014-08-18T03:46:46+00:00

    Hi Aravinda

    yes, this resolved the problem straight away. I don't use Internet Explorer as my browser so I didn't suspect that at all.

    many thanks

    Jan

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