Microsoft Word track changes: same timestamp/date on every comment balloon?

Question

Hello. I am having an issue with track changes. I can work on a document that has 2 reviewers or up to 10+ reviewers. Sometimes I see that in comment balloons the timestamp/date is the same on every single one. I do not understand why this is happening. If anyone has run into this error before, please let me know if its a setting in Word that I need to unclick, etc.

Answer 1

Hi,

Thank you for replying.

Instead of sharing the file through the SharePoint, try sending the email across all the reviewers and check if the time stamp works normally.

If this works as expected, then the issue would be something to do with the permission when working in the SharePoint.

In this case you may post the question in the following link for more help on this issue:

http://social.technet.microsoft.com/Forums/en-US/home?forum=word

Let us know the results to help you better.

Answer 2

Hi, yes.

1.  It only happens with certain files. 

2.  The file is shared using SharePoint.  Usually there is one author of a document.  THen, a document goes through a Peer Review session where multiple Peer Reviewers each go in, 'checkout' the document, make their changes, then 'check in' the document.  When the document finally comes to me (a technical editor), I sometimes see that all comment balloons in the document have the same date and time.

3.  Yes, the same file is edited once the author releases it for a Peer Review session.

Let me know if you can provide me any type of guidance.  I am thinking that somewhere in the process of a Peer Review track changes go "crazy" and does something.

Thanks!

Answer 3

Hi Ktl45,

Based on the description you’re facing issues working with the track changes in Word.

I would need more information to help you better.

1. Does it happen with a specific file or with all the files?
2. How is this file shared?
3. Are they all editing the file on the same time?

Reply to us with these information to help you better.