Can't activate Office 365 subscription error code 0x80072f17

Question

I am getting an error code 0x80072f17 when trying to activate Office 365, I know I am using the correct user name and password because I am able to manage my account using the same credentials.

The software has been running fine for several months and now has announced that it isn't licensed.

I am running a MacBook Air with the latest operating software.

Answer 1

Im a college student and this is finals week I also have many assignments to do for class but I'm having no luck with this program. The lady who I spoke with on the phone yesterday told me the server should be fixed in 2 hours, then someone posted that they were told 5-6 hours, and now I'm seeing 48 hours. This is ridiculous I'm going to cancel my subscription and look elsewhere.

Answer 2

FRUSTRATING to say the least.  Have just stayed up late to get an assignment done with my new subscription, and I can't even activate it!  How long do these outages take to resolve?  It's now after midnight.  Should I stay up and wait?

Geoff

Same issue last night. Bought a new subscription to Office 365 Home Premium and went to install on my brand new MacBook Air. Kept getting error code:  Sorry, there was a problem while trying to connect to your account. (Error code:0x80072f17). Spent four hours trying to get issue resolved to no avail. Finally had to cancel subscription. Absolutely infuriating.

Answer 3

FRUSTRATING to say the least.  Have just stayed up late to get an assignment done with my new subscription, and I can't even activate it!  How long do these outages take to resolve?  It's now after midnight.  Should I stay up and wait?

Geoff

Answer 4

Maybe they should let their tech support know before they start giving out useless help

Answer 5

Its seems that there is a server outage, and i guess Microsoft is aware about the same. Please wait for 48 hrs and hopefully it would get fixed.