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files saved incorrectly

Anonymous
2014-06-19T18:59:55+00:00

I save many files + when I go back to re open them often get error msg - this file cannot be found.  Or at other times a file will open in hyper text mode.  Un-readable + original written file is gone exept in the hypertext .  What it making it be saved this way.?  I not a computer genious but know what i am doing generally.       Hellp I need the files to open.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2014-06-19T19:18:15+00:00

    When you are saving a file at the “Save as” window make sure you are saving it to the correct folder and also make sure the default “Save as type:” is set to “docx.” If you are saving the docs correctly and that is still happening, the problem may be that you have some corruption in your Word program. Can you give more detail?

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  2. Suzanne S Barnhill 278.1K Reputation points MVP Volunteer Moderator
    2014-06-19T19:27:58+00:00

    How are you opening the files? From Windows Explorer or from within Word? If the latter, describe what you mean by "in hypertext mode." Perhaps you're seeing the raw XML?

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