Document Properties Disappearing

Question

I'm trying to add a document property COMPANY but every time I update (F9) or save, the property disappears.  It is not visible in document contents once I have added it either.  Strangely however, the property TITLE does not disappear and is visible in contents.  Any suggestions as to why this might be happening and if I'm missing something in regards to locking it into the properties?

Note: I am trying to create a header with fields for both TITLE and COMPANY, however, when saved or updated, only the company property disappears.

Thanks.

Answer 1

I cannot replicate that problem.  However, I would probably be creating a template with a userform that contained controls into which the data would be entered (or in which the default data would appear to allow editing) and then that data would be used to set the values of variables in the document so that the data would appear in Docvariable fields.

See the following pages of Greg Maxey's website :

http://gregmaxey.mvps.org/Create\_and\_employ\_a\_UserForm.htm

http://gregmaxey.mvps.org/Populate\_UserForm\_ListBox.htm

Answer 2

Hi Doug, thanks for your reply.  I actually found the problem, it was a Trust Centre setting "Remove personal information from file properties on save".

I will have a look at those user forms, however, I do not believe they will be appropriate for the work I am doing, as I am setting up templates for reports and not for forms.

Thanks,  Erin.