appcrash

Question

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: EXCEL.EXE

  Application Version: 15.0.4517.1004

  Application Timestamp: 51b14184

  Fault Module Name: EXCEL.EXE

  Fault Module Version: 15.0.4517.1004

  Fault Module Timestamp: 51b14184

  Exception Code: c0000005

  Exception Offset: 0127bb9c

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

Additional information about the problem:

  LCID: 1033

  skulcid: 1033

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Does this on school assignment when I spell check, or widen columns, or conditional formating

Answer 1

Hi,

You may try to open Excel application in safe mode and check if it works fine:

Click Start, type ‘excel /safe’ without quotes in search program and files and hit enter.

Note: There is a space between the word ‘Excel’ and forward slash.

If Excel application works fine as expected in application safe, you may disable the Add-ins associated to Excel application and check if it works.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspX

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Answer 2

Hi,

Thank you for your reply.

You may follow the troubleshooting steps mentioned in the article below and check if it helps:

http://support.microsoft.com/kb/2758592/en-us

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Issue:

I had the exact same situation and error.

Open a formerly know good file and attempt to save and receive the same APPCRASH, with the Exception Code: c0000005. Excel closes and does not save the file.

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: EXCEL.EXE

  Application Version: 15.0.4517.1004

  Application Timestamp: 51b14184

  Fault Module Name: EXCEL.EXE

  Fault Module Version: 15.0.4517.1004

  Fault Module Timestamp: 51b14184

  Exception Code: c0000005

Resolution:

My file was saved as an Excel Workbook in 97-2003 format.

I saved the same file as the first selection, "Excel Workbook" no format, and it saved.

Testing proved that formulas worked and further saves were good in this format.

Answer 3

hi.  I had to upgrade from 32-bit to 64-bit MS Office due to problems I was having in Excel.  Some of the larger files I was in had 500K+rows of data, and were 150MB+ in terms of files size; all I have read seemed to imply that files much larger would impact performance (by not being able to tap into more than 2 GB of virtual memory), but anyway I made the change, uninstalling the 32-bit and then installing the 64-bit.  I am now getting 'App Crashes' when I attempt to save with even simple macros.  The one below is one I created by using the record feature for macros to create the VBA code, but immediately the file began crashing; once I deleted this VBA, it saved fine.

Everything I have read was concerned with 'Declare Statements', but I don't have any of those in this very simple macro.  Can someone tell me what I am doing wrong:

Sub CAPTURE_HISTOGRAM_TOTAL()

'

' CAPTURE_HISTOGRAM_TOTAL Macro

'

'

    Application.Goto Reference:="capture_histogram"

    Selection.CopyPicture Appearance:=xlScreen, Format:=xlBitmap

    Range("A1").Select

End Sub

Answer 4

Hi,

Thank you for your reply.

You may follow the troubleshooting steps mentioned in the article below and check if it helps:

http://support.microsoft.com/kb/2758592/en-us

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Answer 5

Tried excel in safe mode with no luck, disabled add ins still no luck same error code.

Deleted entire office and did a fresh reload with same results...