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I have Office 365 successfully installed on Windows 8 running on a Mac via a Parallels virtual machine. All appears to work very well. I have tried to install SharePoint Designer from the 365 Portal site. The install file (setupspdretail.x86.en-us_.exe) downloads successfully but when run I get a "Something went wrong" message (probably the least helpful message that could possibly be conceived!).
I cannot find any debugging info related to this error. Any suggestions as to how I resolve this?
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Workaround!
While the installer programme fails as described above, I had success by downloading the programme directly from here. It loaded first time and runs perfectly. It would appear the problem is not with Designer but the helper programme on the 365 portal.
I hope this helps someone else.
Hi,
Glad to know that the issue is resolved and thank you for sharing the resolution as this would help other users.