Error code 0-4

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Error code 0-4

Anonymous

Tried to reinstall Office 365 and got the following message. Error message “Something went wrong. Sorry, we ran into a problem. Go online for additional help. Error code 0-4. I tried to uninstall and got the same message.

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Answer 1

Hi,

Thank you for posting your query in Microsoft Office Community.

I understand your concern and will assist you to resolve this issue.

This issue may occur, if the Office installation is corrupted. Let's try the following methods and verify the result:

Method 1

Repair the Office suite following instructions mentioned in the article below and see if it helps:

http://office.microsoft.com/en-us/excel-help/repair-office-programs-HA010357402.aspx

Method 2 ****

If issue still persists, run 'Fix it' from the following article to remove any remains of Office installation and then try re-installing it and verify the result:

http://support.microsoft.com/kb/2739501

Note: Save the ‘Fix it’ before running it if you’re working on a 64 bit Windows.

If you face any issues while re-installing the Office suite, you may refer to the following KB article which discusses about common Office installation issues and see if it helps:

http://support.microsoft.com/kb/2822317

Hope the above information helps. Please let me know to result and I'll be happy to help you further.

Thank you.

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Error code 0-4

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