Missing/blank pages issue

Question

So I was working on a very important document when Word stopped working. I could not do anything. I quickly saved my work, but when I opened the document again, about half of it was inaccessible, the scrollbar showed that pages were still there, but I could not see or access them to recover my work. Word didn't even show blank pages, it was just the background gradient. Also, it was tough to edit the last page before the cutoff, so I couldn't delete the information I could see in hopes that the information on the missing pages would move up into the pages I could see. I even tried to access it through onedrive, but it said there was an issue and forced me to open it in word, which gave me the same problem. There were no earlier versions of the document, since I saved it before I quit. Is there any way to access the information in the missing pages, or recover an earlier version of the document?

Answer 1

Hello,

You may try to use open and repair option by following the steps below and check if it helps.

To open a specific document by using the Open and Repair feature in Word, follow these steps:

• Start Word.
• On the File menu, click Open.
• In the Open dialog box, click to select the file that you want to open.

Click the down arrow on the Open button, and then click Open and Repair.

I hope the above information helps. Let us know if you need further assistance.

Thank you.