Share via

Errorcode: 3008-27

Anonymous
2014-07-18T16:31:35+00:00

I have Microsoft Office Professional Plus. When I try to find any update, it says error happened. Error code: 3008-27

My net is OK. Software is legal (bought and downloaded from Microsoft). Running on a Windows 8.1 Professional.

I didn't find, what is this 3008-27 code. Can anybody help me?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Anonymous
2014-07-24T11:33:51+00:00

Hello,

I know how difficult it is if Office application does not work as expected.

Since the repair did not help and as you decided to uninstall Office 2013 lets run the fix it tool from the following article which will remove all the installed components of Office 2013 from the computer.

http://support.microsoft.com/kb/2739501

Once the uninstallation is completed you may sign in to www.office.com/myaccount using the subscribed/registered email address, download and install Office from my account page and verify the status.

You may also refer to the general troubleshooting steps mentioned in the article below while installing Office 2013/Office 365 subscription.

http://support.microsoft.com/kb/2822317

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Was this answer helpful?

0 comments No comments

3 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-07-29T16:40:34+00:00

    Hello,

    I used your links. Finally I reinstalled my Office.

    It is working now.

    Thank you, for your help!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-07-22T16:55:43+00:00

    Hello,

    It is strange, becouse when I try to repair online, it says: You have no internet connection (error: 0-9).

    Already shut down my firewall, same result. There is no problem with internet connection (I can surf on the net).

    I tried normal repair. No error, but not solved my MS Office update problem.

    Maybe I will reinstall Office... :(

    Thank you!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-07-19T05:20:32+00:00

    Hello,

    Are you trying to download and install Office updates or Windows updates?

    If Office updates, you may repair Office 2013 using the following link and check if you are able to download and install the updates.

    http://office.microsoft.com/en-us/excel-help/repair-or-remove-office-2010-HA010357402.aspx

    I hope the above information helps. Let us know if you need further assistance.

    Thank you.

    Was this answer helpful?

    0 comments No comments