Installing Microsoft error "The specified module could not be found"

Question

Installing Microsoft error "The specified module could not be found"

Anonymous

Hello,

I recently bought Office 2013 online from a website which sent me a downloadable ISO file on a new HP laptop, and when it is unpacked by 7zip and I am attempting to run setup.exe, it first asks me permission, which I grant, and then immediately stops and says "Error: The specified module could not be found." Running the FixIt uninstall of Microsoft Office isn't fixing the issue either, I still get the same error. Are there other steps I can take?

I also tried to get live support but when I put my CD key into the website, it said it wasn't supported by my country (USA). Did I get an online scam? The website had high ratings. Let me know what I can do. Thanks.

-Adam

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Answer 1

Hello Adam,

You may refer to the following thread which discusses about the same error and check if it helps:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/office-2013-trouble-intalling-error-the-specific/d744c8e2-7320-4248-9c1d-56386c73aaac

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Share via

Installing Microsoft error "The specified module could not be found"

1 answer