Windows Update error 80070663

Question

I'm trying to install Office 2013 SP1 from Windows Update on my Microsoft Surface, but Windows Update keeps failing with error code 80070663. Any suggestions?

Answer 1

Hi Hallis,

Thank you for the reply.

Since you are using Surface RT. Let us run the fixit from the following article to repair Office 2013 suite:

http://smallbusiness.support.microsoft.com/en-us/kb/2751424

Let us know the results to assist you better.

Thank you.

Answer 2

This is Office 2013 on a Microsoft Surface (Office 2013 RT). It doesn't show in "Programs and Features", so I'm not able to run "Repair".

Answer 3

Hi Hallis,

Thank you for the reply.

I need more information to assist you better.

Which Office 2013 suite is installed on the computer?

Let us repair Office 2013 suite by running the Online Repair mentioned in the article below:

http://support.microsoft.com/kb/2827031/en-us

Note: In order to perform Online Repair, ensure the computer is connected to internet.

Let us know the information and results for further assistance.

Thank you.

Answer 4

Hi!

I ran the troubleshooter tool. It reported to have fixed some issues, but unfortunately, it did not help. It seems to be related to the Office service pack, as all other updates were installed without any problem. The service pack still fails with the same error.

Answer 5

Hi Hallis,

The error code 80070663 when you try to install the Office 2013 update may be related to a problem with the Windows Update Installer. Let's analyze and identify the cause of the issue.

Perform the steps provided here.

I would suggest you to run the Windows Update troubleshooter and also refer the steps mentioned in the article.

How to solve connection problems with Windows Update

http://windows.microsoft.com/en-AU/windows-8/how-solve-connection-problems-windows-update

Also refer:

Troubleshoot problems with installing updates

http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-8

Hope this information helps. Reply with the status so that we could help you further.