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I downloaded the Office 365 Hogar Premium by entering the 25 characters of this product but installation process stop and a message for an error code 1006-4 is displayed. How can I solve this problem? Thanks for prompt reply
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
I reply to myself. Installation was carried out upon using the fixit tool to eliminate remaining traces of files from prevous Windows Office package. Thanks anyway.
Hello ManuelSosa,
To help you better, provide us the complete error message you receive when trying to install Office 365 suite.
However, for installation failure for Office 365 suites you may refer to the article provided below which general troubleshooting steps:
http://support.microsoft.com/kb/2822317
Note: Ensure to follow all the steps provide in the article.
For further queries, reply with detailed information and we would be happy to assist.
Thank you.