Share via

error code 771

Anonymous
2015-01-20T13:57:48+00:00

Hi there,

I have just purchased a galaxy tab with a year free subscription to Microsoft office 365. However when I open the app it comes up with error code 771 saying we couldn't set up office. Does anyone know what I need to do to access the app/ make it work

Thank you 

Amy x

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2015-01-21T02:24:06+00:00

Hello Amy,

Welcome to Microsoft Community and thank you for posting your query.

Let me assist you with Office 365 error.

The error 771 could be resolved by setting the date and time on your tab.

You may refer the following link which discusses about the similar issue and check if it helps.

http://answers.microsoft.com/en-us/office/forum/office\_365hp-office\_install/office-not-loading/660f466c-8cca-4652-9675-93c0e5acc6ce

I hope the above information helps. Let us know if you need further assistance.

Thank you.

Was this answer helpful?

0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest