Error code 30169-22 in Office Professional

Question

cherylwright-989

Unable to activate Office Professional + from download.

Answer 1

I am getting the same error code 30169-22.  I just purchased Microsoft Office Professional and have not been able to use it even once.

Answer 2

Fix It does not work, neither does removing it manually restarting computer, disk cleanup, control panel and virtually every other avenue.

Answer 3

Hello Cheryl,

Thank you for replying.

Let's repair the Office suite following instructions mentioned in the article below and see if it helps:

http://office.microsoft.com/en-us/excel-help/repair-office-programs-HA010357402.aspx

If issue still persists, run 'Fix it' from the following article to remove any remains of Office installation, re-install it and then try activating the Office suite:

http://support.microsoft.com/kb/2739501

Note: Save the ‘Fix it’ before running it if you’re working on a 64 bit Windows.

Hope it helps. Reply with the result and I'll be glad to assist you further.

Thank you.

Answer 4

Hi Daniel, error code as reported above.

Regards

Cheryl Wright

Answer 5

Hello Cheryl,

Please provide more information to help you better:

1) What is the complete error you receive?

2. When are you receiving the error? Is it while installing or activating the Office suite?

Reply with necessary information to help you better.

Thank you.