A family of Microsoft word processing software products for creating web, email, and print documents.
Hello,
What is the extension of the file you’re trying to open?
You may try to save the document locally in the Computer then check how it works.
You may also run the Compatibility check on the document and verify the status. To do so, click on ‘File’ > Info > Check for Issues > click on ‘Check Compatibility’.
Let us know the result to assist you further.
Thank you.