A family of Microsoft relational database management systems designed for ease of use.
Word turns the quotes into 'smart quotes'. Turn off smart quotes in Word and it should be fine. Because I use Word to draft my replies here I have the following macro, run from a button in the quick access toolbar in Word, for toggling smart quotes on and off:
Sub ToggleQuotes()
Dim strMessage As String
With Options
If .AutoFormatAsYouTypeReplaceQuotes = True Then
.AutoFormatAsYouTypeReplaceQuotes = False
strMessage = "Smart quotes are off."
Else
.AutoFormatAsYouTypeReplaceQuotes = True
strMessage = "Smart quotes are on."
End If
End With
MsgBox strMessage, vbOKOnly, "Smart Quotes"
End Sub