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I keep getting 'Confirmation ID Cannot be verified'??????

Anonymous
2013-12-08T17:55:10+00:00

Hi,

Every time I call up the activation wizard, and type in my long digit code, I keep getting the same message of  'confirmation ID Cannot be verified'

This is the first time I'm transferring from my old laptop to my new one, so I shouldn't need to wait out 90 days right? 

I paid just under £100 for a Product Key thing from Argos this kind of customer service should not be acceptable?

So what exactly I going on?

I made sure to uninstall Office Home and Student from my old laptop and yet I still keep getting same errors.

Thanks!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2013-12-08T19:34:16+00:00

    Your Q was answered in your other post.

    The card/PIN supplied by Argos cannot be used to reinstall Office, you need the Office 25 character Key and will then have to use phone activation and wait to speak to a real person.

    Or log in to your MS account via the MS Store link

    One of the downsides of purchasing a KeyCard version

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