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Cbs error for 2016 machine

kumar kaushal 176 Reputation points Microsoft Employee
2021-07-22T09:46:21.43+00:00

unable to install patch on 2016 OS and we do see the below error message in the CBS .log

2021-06-26 10:54:14, Info CBS Failed reading Inf hash for driver operation sequenceID 1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2021-06-26 10:54:14, Info CBS Failed loading a driver operation [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2021-06-26 10:54:14, Error CBS Doqi: Failed loading driver operations queue. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2021-06-26 10:54:14, Info CBS Failed loading driver operation queue [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2021-06-26 10:54:14, Info CBS Failed initializing driver operation queue [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

If i look at the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\DriverOperations\0 \1

I see the above . Is that i have to delete 0 or 1 REGISTRY path .

When this registry gets created ?

Windows for business | Windows Server | User experience | Other
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  1. Teemo Tang 11,581 Reputation points
    2021-07-23T01:21:47.373+00:00

    Please note: Debugging windows log is beyond scope of forums support so if further assistance were needed you could open a request ticket with Microsoft support.
    https://support.serviceshub.microsoft.com/supportforbusiness

    But from this similar case, your idea is feasible, backup your registry in advance, then deleting registry key: Computer\HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\DriverOperations\1
    Remember to take full ownership and permission to this key before deleting.
    https://social.technet.microsoft.com/Forums/office/en-US/6c777c6d-8550-4da5-bee2-6daee98a869d/windows-server-2016-cannot-installuninstall-updates?forum=windowstroubleshooting

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