Visio Internal Error #2200

Question

I am using Visio Professional 2013 trial copy with 40 days left on trial version.  I have downloaded Visio templates from many different companies like Legrand Ortronics, Siemon, Cisco, and other Networking equipment companies.  I have used the version for several days without any problems.  Now when ever I try to insert a shape into a drawing I get this Internal Error #2200.  Some shapes will work but most will not.

Answer 1

I had same issue with error:2200. I moved all stencils to a new location where the Visio created for you that work well for me.

Answer 2

Thanks for your interest in my problem, however I have given up on Microsoft Visio and do not use it any more.

Jim

Answer 3

Hi Jim

Can you share the stencils and templates of the shapes that you are trying to use? We can look into the issue then. 

Regards,

Ayushi

Answer 4

Hi George,

I have tried closing and reopening the file and restarting of Visio and made no difference.

I completely uninstalled the Visio Professional 2013 and re-installed it with the same results, Internal error #2200  with certain shapes from the my shapes folder. 

I can go to the MY Shapes  folder and click on the shape and it will open in a new Visio page.  I have tried the repair in control panel but still doesn't work.  The strange thing about this is these shapes worked when I first downloaded Visio Professional 2013 for the first 19 days?

I have downloaded the shapes again and still the same result some shapes work and about half don't work.

Answer 5

If you try closing and reopening the file or restarting Visio. Did it worked?

If the default template worked fine, I suppose that the issue may be caused by the custom templates

conflict.

Please try to open the stencils in Visio’s File Locations dialog > Stencils field path.

If them could not be open and used correctly, I suggest you re-download the template to test.

If they worked fine, please try to repair Visio.

Regards,

George Zhao