viewing redline documents

Question

I deal with redlines on a continuing basis as an attorney. This post has nothing to do with tracking and showing changes. Rather, the issue appears to relate solely to some view function. I received a redline which when opened on my office pc showed as grey (except the footer showed in red!) and prints out the same way. The same document when opened on the email reading panel did in fact show as redline but printing out from the email produces a different looking document.  The secretary on the other side sent me "changed only pages" and those were opened as redline (in fact blue). On my home PC, also office 2010, the same attachment does in fact show as redline (also blue). I don't care whether it shows as blue, red or whatever but grey is unreadable. I tinkered with all view settings to no effect. Any clue?

Answer 1

In the Track Changes Options dialog box, you can choose to have Word assign colors "By author" (which is the default) or you can specify specific colors for "Insertions," "Deletions," etc. If you let Word assign the colors, you can't control which specific color is shown (the only guarantee is that no users/reviewers will share the same colors). In other words, you will have to pick a specific color (only applies to your Word installation).