Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Jen,
I can understand how that must make you feel when the Office 2013 program is not working the way it should. However let us work together to resolve the issue with accessing and working on Office applications.
To resolve the issue, let us run the Fix it from the following article to remove all traces of the new Office on the system.
http://support.microsoft.com/kb/2739501
Note: Ensure to save the Fix it file on the desktop and then run it.
Once the Fix it completes, you may install Office 2013 and verify the results.
If the issue persists, reply and we will be happy to help you.
Thank you.