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Office missing after Project installation

Anonymous
2013-07-11T18:36:04+00:00

Hi I had Office 365 installed on my Windows 8 computer and it was working well. I installed/regsitered MS Project and now Office 365 is not available at all. I tried to "repair" it in the Programs menu and it said it was uninstalled and then removed it from the Programs menu. I logged into my account and it only shows Project. How do I get Office 365 back?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2013-07-12T09:18:29+00:00

    Hi Rebecca,

    As per the issue description you after installing Project 2013 program Office 365 program got uninstalled from the computer and you are unable to view the program under MyAccount page.

    Ensure to login to MyAccount page by entering the email address and password used to purchase Office 365 program and check if you are able to view Office 365 program under MyAccount page.

    Also check if you have the email sent to you when you had purchased Office 365 program.

    I hope the above information helps. Let us know if you need any further assistance.

    Thank you.

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