Missing expand/collapse undo arrow

Question

Hi,

I'm missing small arrow next to undo button to expand/collapse undo history in MS Word 2016. Basically the arrow is missing in the whole Office 2016. Is anyone facing the same problem? How can I solve this issue?

I have a SP4 running W10 64bit.

J.

Answer 1

You have to be in Mouse Mode (rather than Touch Mode) for that drop down facility to be available. 

Add the Touch/Mouse Mode command to the Quick Access Toolbar so that you can toggle between the modes

Answer 2

I have the latest Office 2016 update.

Here is the screenshot:

Answer 3

Hi,

Thank you for posting your query in Microsoft Office Community.

We understand how you feel about this issue, let me assist you further.

Please share a screen shot of the issue to help us understand the issue better.

Refer to below link for how to include a screenshot in your post.

http://answers.microsoft.com/en-us/windows/wiki/windows\_other-windows\_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476a-85a6-b021181be7e4

Ensure you have installed all Office Updates as well as Windows updates, restart the computer and check if it helps.

Please get back to us with necessary information, we’ll be glad to assist you further.

Thank you.

Answer 4

Doug,

thanks a lot. That was the trick which helped me solve my problem. I had no idea that I'm in touch mode :-)

J.