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Microsoft Excel Focus Issue

Anonymous
2015-12-18T13:40:21+00:00

Since I have been upgraded to Office 2013, I have had issues where I have one file open in excel, and then try and open another file or files and when I try and do any work in the second, third, etc. file, it will not let me and upon clicking anything in those sheets, takes me back to the first file. The only way I have found to somewhat allow work to happen is to move the later opened files to my second screen, but it still takes the focus back to the original file, so I have to click on the later files multiple times to be able to do the simplest of tasks or it ends up doing the work on the original file. Very annoying as the only way to really get work done is shut the original file and open it again, and hope it doesn't do the same thing over again. This happens at minimum once per day, and mostly several times a day. Any ideas to fix?

Microsoft 365 and Office | Excel | For home | Windows

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Answer accepted by question author

Vijay A. Verma 104.9K Reputation points Volunteer Moderator
2015-12-19T09:46:10+00:00
  1. Please try to repair your Office as a quick fix.

http://office.microsoft.com/en-gb/excel-help/repair-office-programs-HA010357402.aspx

  1. Please look into C:\Users\User_Name\AppData\Roaming\Microsoft\Excel (replace user name with your user name, you can directly reach here by copy and pasting following without quotes in Explorer address bar - "%appdata%\Microsoft\Excel") and see if is contains few files / folders. Move those files to some other location (i.e create a backup of those files / folders and delete all files / folders from here). Hence, make Excel folder blank.

Now open the file and see if the problem disappears or not. 

Note - to find Excel path, you need to find XLSTART path. Excel folder contains XLSTART folder in itself (In case, your XLSTART path is not in Appdata)

  1. Open Excel
  2. ALT+F11
  3. If Immediate Window is not visible, type CTRL+G. Same can be also be accessed through View > Immediate Window
  4. Type "? application.StartupPath" without quotes and press enter
  5. You will have your path below.
  6. Sometimes, this is caused due to excel not being able to access the default printer. Close all office applications and change your default printer through Start > Devices and Printers to another printer. It may be some physical one or One Note or XPS or PDF or anything else. If this is the problem, then you will need to update your printer driver for default printer.
  7. Many third party applications also cause the problem like Tuneup Utilities, Abby Finereader, Kaspersky Anti Virus  etc. See if you have any of them installed. Close them one by one and see whether it helps.
  8. Sometimes, add-ins can cause problems. To determine, if add-in is a problem start Excel in safe mode and see if problem has gone away. If yes, then start Excel normally and disable add-ins one by one and start Excel again every time you disable an add-in to determine the culprit add-in.

To start Excel in Safe Mode -

Hold CTRL key and click on Excel icon

OR

In the Search Box above Windows icon, type "Excel /s" without quotes and enter.

  1. Go to C:\Program Files (x86)\Microsoft Office\Office15, look for EXCEL.EXE

Right Click on this, Properties, In Compatibility tab, check ""Run this Program as an Administrator""

Start the Excel. You might again get the error. Close Excel and uncheck "Run this Program as an Administrator" and start Excel again. You should not get the error anymore.

(If folder path is not correct, you will have to find EXCEL.EXE manually, like Program Files (x86) may be Program Files. Or you can even search for EXCEL.EXE in your C: drive

  1. File > Options > Advanced - In General section (go very much down in Advanced), check "Ignore Other applications that use Dynamic Data Exchange (DDE)". Close and re-start the Excel. Uncheck "Ignore Other applications that use Dynamic Data Exchange (DDE)". Close and re-start Excel again. You should not get the error anymore. (Basically, DDE should remain unchecked)
  2. You may try to disable the Hardware Graphic Acceleration and verify the result:

    Open Excel.

    Click on file, Options.

    Go to the Advanced tab.

    Under the Display section, check the box for 'Disable hardware graphics acceleration'.

    Click ok and restart Excel.

  1. Login to Windows with a new user profile and see if problem is resolved.
  2. File > Options > Trust Center > Trust Center Settings > Protected View > Uncheck all options

File > Options > Trust Center > Trust Center Settings > File Block Settings > Uncheck all options

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2 additional answers

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  1. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2015-12-19T07:04:13+00:00

    Following are likely solutions.

    1. Please try to repair your Office as a quick fix.

    http://office.microsoft.com/en-gb/excel-help/repair-office-programs-HA010357402.aspx

    1. Please look into C:\Users\User_Name\AppData\Roaming\Microsoft\Excel (replace user name with your user name, you can directly reach here by copy and pasting following without quotes in Explorer address bar - "%appdata%\Microsoft\Excel") and see if is contains few files / folders. Move those files to some other location (i.e create a backup of those files / folders and delete all files / folders from here). Hence, make Excel folder blank.

    Now open the file and see if the problem disappears or not. 

    Note - to find Excel path, you need to find XLSTART path. Excel folder contains XLSTART folder in itself (In case, your XLSTART path is not in Appdata)

    1. Open Excel
    2. ALT+F11
    3. If Immediate Window is not visible, type CTRL+G. Same can be also be accessed through View > Immediate Window
    4. Type "? application.StartupPath" without quotes and press enter
    5. You will have your path below.
    6. Sometimes, this is caused due to excel not being able to access the default printer. Close all office applications and change your default printer through Start > Devices and Printers to another printer. It may be some physical one or One Note or XPS or PDF or anything else. If this is the problem, then you will need to update your printer driver for default printer.
    7. Many third party applications also cause the problem like Tuneup Utilities, Abby Finereader, Kaspersky Anti Virus  etc. See if you have any of them installed. Close them one by one and see whether it helps.
    8. Sometimes, add-ins can cause problems. To determine, if add-in is a problem start Excel in safe mode and see if problem has gone away. If yes, then start Excel normally and disable add-ins one by one and start Excel again every time you disable an add-in to determine the culprit add-in.

    To start Excel in Safe Mode -

    Hold CTRL key and click on Excel icon

    OR

    In the Search Box above Windows icon, type "Excel /s" without quotes and enter.

    1. Go to C:\Program Files (x86)\Microsoft Office\Office15, look for EXCEL.EXE

    Right Click on this, Properties, In Compatibility tab, check ""Run this Program as an Administrator""

    Start the Excel. You might again get the error. Close Excel and uncheck "Run this Program as an Administrator" and start Excel again. You should not get the error anymore.

    (If folder path is not correct, you will have to find EXCEL.EXE manually, like Program Files (x86) may be Program Files. Or you can even search for EXCEL.EXE in your C: drive

    1. File > Options > Advanced - In General section (go very much down in Advanced), check "Ignore Other applications that use Dynamic Data Exchange (DDE)". Close and re-start the Excel. Uncheck "Ignore Other applications that use Dynamic Data Exchange (DDE)". Close and re-start Excel again. You should not get the error anymore. (Basically, DDE should remain unchecked)
    2. You may try to disable the Hardware Graphic Acceleration and verify the result:

        Open Excel.

        Click on file, Options.

        Go to the Advanced tab.

        Under the Display section, check the box for 'Disable hardware graphics acceleration'.

        Click ok and restart Excel.

    1. Login to Windows with a new user profile and see if problem is resolved.
    2. File > Options > Trust Center > Trust Center Settings > Protected View > Uncheck all options

    File > Options > Trust Center > Trust Center Settings > File Block Settings > Uncheck all options

    1. Review the KB articles - https://support.microsoft.com/en-us/kb/2758592 and https://support.microsoft.com/en-us/kb/2779852
    2. If none of above works, please uninstall the current installed Office, and reinstall it again. Before resorting to uninstall, make sure that you have the license keys.

    To uninstall the Office, follow the instructions in the following support article: http://support.microsoft.com/kb/2739501 & http://support.microsoft.com/kb/971179/en-us

    Note: Ensure to save the Fix it on the desktop and then run the file.

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  2. Anonymous
    2015-12-19T06:57:01+00:00

    Hello,

    Welcome and thank you for posting your query in Microsoft Office Community.

    As the issue is with Excel Focus add-ins, you may post your query in Excel IT Pro for further assistance:

    https://social.technet.microsoft.com/Forums/office/en-US/2daccafe-13b1-4009-96ad-e58f8adcb5b9/excel-data-add-values-if-other-values-are-equal?forum=excel

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    If you have any other questions related to Office products, you can always reply and I’ll be happy to assist you.

    Thank you.

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