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Error code 1073741502-11

Anonymous
2016-03-16T00:16:30+00:00

When I first time installed office365, finally had a error code 1073741502-11. Then I followed on-line suggestion and uninstalled the office365. After I reinstalled again the error code 1073741502-11 is coming again after re-installation. How can I do? I'm using window 10 already. Please help.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2016-03-16T17:52:40+00:00

    Hi Tam,

    Welcome to Microsoft Community.

    Let us restart the computer in clean mode and run the Office fix it, then try to install Office in normal mode and check if it helps.

    Refer to the article below to start the computer in Clean Boot. (The suggestions in the article also applies to windows 10 as well)

    http://support.microsoft.com/kb/929135

    Note: Ensure to restart the computer in normal mode by following Step 7, after completing the troubleshooting steps.

    Kindly click on the following link to run fixit.

    https://support.office.com/en-us/article/Uninstall-Office-2013-or-Office-365-from-a-Windows-computer-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8

    Once done try to log into the Microsoft account and download and install Office.

    I hope the above suggestion helps. If you need further assistance, get back to us and we will be glad to assist you.

    Thank you.

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