Welcome box

Question

When I open a document in Word 2013 I get a "Welcome back to where you left off". The box only remains for a second or two and I cannot take any action. Can someone explain this feature? How do I use to take me to where I left off?

Answer 1

Mohan,

Major problem, it uninstalled my office programs, now what?????

Bruce

Answer 2

Mohan,

Procedures did not work:

Office found a problem: We're sorry, Office (32 bit) could not be installed because you have 64 bit Office programs installed on your computer.

Bruce

Answer 3

Hello,

Thank you for your response.

Since the small ribbon box does not appear, to resolve this issue we will try doing a repair of Office 2013. Let us follow these steps:

1. From Control Panel navigate to Programs and /or Programs and Features and right-click on your Office 2013 installation.
2. Click on Change and then select the Online Repair option.
3. This step would repair/reinstall Office 2013.
4. Once completed, make sure to restart the computer.

Check now if you able to resolve this issue in Word 2013.

Try the above step and let us know the result.

Thank you.

Answer 4

Mohan,

The ribbon symbol shown in your reply does not appear once the welcome box closes.

Bruce

Answer 5

Hello,

Thank you for posting on Microsoft Community.

The Welcome box stays open in the bottom right-hand corner for about 2-3 seconds and then it shrinks to a smaller box with a ribbon symbol. See screenshot below:

Check if you see this box after the bigger welcome box disappears. If yes, then in order to navigate to the last accessed position on the Word document, you need to simply click on this box – which will then expand itself into the bigger welcome box. You may then click on the welcome box to take you back to the last accessed position on the document.

Check if the above step helps. Let us know the result.

Thank you.