Installing Office 2016

Question

Last month I downloaded a copy of Office 2016 desktop.  I am trying to install it.  Right now, the file is on my main drive.  I clicked on it, expecting to see the installer, however, I see a product registration for Roxio.  Now I am running Roxio 10.  So anyway, I don't see an installer for Office 2016.  What am I doing wrong here?  Should I copy the Office file to my thumb drive and try to install it there?  Maybe that's what it's telling me and Roxio wants to create a DVD.

TIA for any help.

Cheers!

Paul

Answer 1

I got it installed with the help of a microsoft person on the phone.  I had to uninstall office 2010 first then perform a clean install and it worked.  unfortunately this forum was no help at all.

Answer 2

Hi Paul,

Thank you for posting your query in Microsoft Office Community. 

You may login to the My Account page on Office.com with the Microsoft account you used to register or purchase and check the status of the product subscription.

You may refer to the following link to sign into the My Account page.

http://office.microsoft.com/myaccount

You may download Office and install Office 2016 from My Account page and check if it helps.

Hope it helps. Try the suggestions and let us know the result at your earliest convenience.

Thank you.

Answer 3

I downloaded it from Microsoft.  The file is:

SW_DVD5_Office_Professional_Plus_2016_W32_English_MLF_X20-41353.  It's an 840MB file.

Paul

Answer 4

You install Office via an MS Account, so what exactly did you download from where?