無法建立工作檔。檢查暫存環境變數

Question

本人在完成window10 升級後，把原有其它軟件逐一開啟，包括Adobe, Symantec 及Office 2010(Home edition)。但發覺word 及outlook 都出現相同問題，"無法建立工作檔。檢查暫存環境變數。"

本人也完成"修復"的工作，但也不成功。請提供解決方法。

Answer 1

The error message "Word could not create the work file. Check the temp environment variable". Can be caused by incorrect registry values in the key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders.

Click Start and in the start search field, type

Regedit

and press enter.

In the registry editor, browse to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\Current Version\Explorer\User Shell Folders

On the right hand pane, check the value data for Cache.

It has to be %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files.

If it is different, double click on Cache and type:

%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files

under value data and click ok. Close the registry and  restart the computer and check if it works.