Error 1639 Office Deployment

Question

Hi everyone, 

I have some trouble with the deployment of Office 365 Proplus on a RDS Server (Windows server 2008 R2). 

I'm actually using the Deployment Tool, ClickToRun. 

I download Office with the command line and my configuration.xml  

Configuration.xml : 

<Configuration>

<Add SourcePath="E:\Sources\Office15x" OfficeClientEdition="32" >

<Product ID="O365ProPlusRetail" >

<Language ID="fr-fr" />

<ExcludeApp ID="Access" />

<ExcludeApp ID="Groove" />

<ExcludeApp ID="InfoPath" />

<ExcludeApp ID="Lync" />

<ExcludeApp ID="OneNote" />

<ExcludeApp ID="Project" />

<ExcludeApp ID="Publisher" />

<ExcludeApp ID="SharePointDesigner" />

<ExcludeApp ID="Visio" />

</Product></Add>

<Property Name="SharedComputerLicensing" Value="1" />

<Display Level="None" AcceptEULA="TRUE" />

<Logging Level="Standard" Path="E:\Sources\Office15x" />

</Configuration>

My issue is when i launch the command to install Office, nothing happens. 

After checking logs i see theses lines :

01/11/2016 17:12:58.224 SETUP (0x261c) 0x1f80 Click-To-Run amayx Medium TryLaunchFirefly::HandleStateAction: Launching IntegratedOffice.exe with parameters: CUSTOMIZE RERUNMODE config "installation.xml" app root\office15\firstrun.exe

01/11/2016 17:12:59.256 SETUP (0x261c) 0x1f80 Click-To-Run amayy Monitorable TryLaunchFirefly::HandleStateAction: C2R Client returned failing error code 1639

01/11/2016 17:12:59.256 SETUP (0x261c) 0x1f80 Click-To-Run aoh72 Medium ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0

01/11/2016 17:12:59.256 SETUP (0x261c) 0x1f80 Click-To-Run Telemetry aoh9z Medium AdminBootstrapper::Main: Installation came back with 1639.

01/11/2016 17:12:59.256 SETUP (0x261c) 0x1f80 Logging Liblet aqc99 Medium Logging liblet uninitializing.

Can someone help me ? 

If you need all the log please tell me i can upload it. 

Thanks. 

Theo

Answer 1

Hi Theobec,

Please find my answers below:

Q: If I need to install an E3 or an E4 Licence, i need to write <Product ID="O365ProPlusRetail" > too right?

A: The Product ID O365ProPlusRetail specifies download/install Office 365 ProPlus suite which is offered as part of the services in the Office 365 E3 and Office 365 E4 plan.

https://technet.microsoft.com/en-us/library/office-365-plan-options.aspx

Q: So it means that E3 and E4 don't have Visio, Project and SharepointDesigner neither?

A: For Visio and Project, there are not offered as part of the services in Office 365 E3 and Office 365 E4 plan, you need to purchase dedicated standalone license in order to use them.

https://products.office.com/en-us/visio/visio-pro-for-office-365-online-diagram-software

https://products.office.com/en/project/project-pro-for-office-365

After they are available in your tenant, you can deploy them by using Office Deployment Tool by adding the following two lines between <Add>...</Add> in the xml file like below:

<Add SourcePath="E:\Sources\Office15x" OfficeClientEdition="32">

<Product ID="VisioProRetail" >

<Language ID="fr-fr" />

</Product>

<Product ID="ProjectProRetail" >

<Language ID="fr-fr" />

</Product>

</Add>

Similarly, for SharePoint Designer 2013, you can add the following line in order to deploy it because it is a free app. Note that there is only 2013 version, so you need to use Office 2013 Deployment Toolinstead of Office 2016 Deployment Toolto do it.

<Product ID="SPDRetail " >

<Language ID="fr-fr" />

</Product>

Q: Or if they have, how the installer knows that i will install Proplus or E3/E4 ?

A: Office 365 E3 and Office 365 E4 are two Office 365 subscription offering, both of them include Office 365 ProPlus suite. The Office 365 ProPlus suite offered by both plans have no difference.

Let us know if you have any questions or anything is misunderstood.

Best Regards,

Vincent

Answer 2

Hi Theobec,

Office 365 ProPlus suite does not have Project, SharePoint Designer and Visio included by default, therefore, please remove the following lines and try again:

<ExcludeApp ID="Project" />

<ExcludeApp ID="SharePointDesigner" />

<ExcludeApp ID="Visio" />

If the issue persits, please try to download Office installation file again by running setup.exe /download command with the following xml file, then try to install again.

<Configuration>

<Add SourcePath="E:\Sources\Office15x" OfficeClientEdition="32" >

<Product ID="O365ProPlusRetail" >

<Language ID="fr-fr" />

</Product>

</Add>

<Display Level="None" AcceptEULA="TRUE" />

<Logging Level="Standard" Path="E:\Sources\Office15x" />

</Configuration>

Let us know the result so that we can provide further assistance accordingly.

Best Regards,

Vincent

Answer 3

Thanks for all.

I have no more questions (for the moment...)

Answer 4

Thanks Vincent,

It worked perfectly. But I have another question before closing the discussion.

If I need to install an E3 or an E4 Licence, i need to write <Product ID="O365ProPlusRetail" > too right ?

So it means that E3 and E4 don't have Visio, Project and SharepointDesigner neither ?

Or if they have, how the installer knows that i will install Proplus or E3/E4 ?

Thanks again.

Théo

Answer 5

check this link to see if it helps

support.microsoft.com/.../326027