VSS, TF400983: Full Backup Job Failed

Question

Good morning

We have this error when making a full backup of the collections of TFS 2018 TF400983: Full Backup Job Failed
he version of the TFS Version 16.131.28106.2
the version of SQL 14.0.2037.2

thanks a greeting

than[117445-tfs-full-backup-activity-0722-070531.log][1][117446-tfs-scheduled-backups-0722-070327.log][2]ks

Answer 1

Hi Miguel，
Maybe this would help:
https://learn.microsoft.com/es-es/troubleshoot/windows-server/backup-and-storage/backup-fails-vss-writer

Also here's a similar case that you might want to take a look at：
https://social.technet.microsoft.com/Forums/en-US/de3d7be3-7d1f-47d6-90bc-fe25b1a19321/backup-failing?forum=configmgrgeneral

Personally，since log analysis is beyond our forum scope，if the issue remains after all these trials，I would suggest that you try a support ticket. Please note that the consulting fee would be refund if the issue has been proved as system flaw.
Global Customer Service phone numbers:
https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers

Thanks for your understanding.
Best Regards,
Danny

-----------------------------

If the Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Hi Miguel，
Thanks for your posting. Here’s a similar case:
https://social.msdn.microsoft.com/Forums/vstudio/en-US/aa6dcb55-1fc2-4f29-a276-5067e814217b/tf400983-full-backup-job-failed-error-another-backup-job-is-currently-running-against-your-tfs?forum=tfsadmin
Please follow the steps in the link and see if you can find out what the problem is. Please note that there could be a lot of causes to this issue. For log analysis and deeper investigation I would suggest that you try a MS support ticket. You may find phone number for your region accordingly from the link below.
Global Customer Service phone numbers:
https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers

Thanks for your understanding.
Best Regards,
Danny

-----------------------------

If the Answer is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 3

Hello, I have done what you say but it has not worked for another idea? Thank you

Answer 4

Hello
Attached configuration log and error log
Thank you

117799-tfs-full-backup-activity-0722-070531.log117870-tfs-scheduled-backups-0722-070327.log

Answer 5

attached event viewer error117904-error.txt