d.docs.live.net

Question

When saving a Word or Excel document via "Save As" I get a screen from d.docs.live.net requesting a User-Id and Password and if I want to save it.  No matter what I enter into the User-Id or Password it takes it and then I'm able to select where I want to save my file.  Office 365 and Windows 10 on a Desktop - all updates applied to date.  It's driving me nuts.

This request for UID and PW comes for d.docs.live.net comes up right over the document or spreadsheet it doesn't go somewhere and show me a selection of OneDrive's - I only have one OneDrive.  I hope this helps those of you who will eventually help me get rid of this thing.  PS: it doesn't happen every time I do a "Save As" it's very random.

Answer 1

Hi OUT2SEE,

From what I understand, you are being prompted to sign in to OneDrive when you Save As even though you are already signed in. Thank you for reporting this. I think this other forum thread or support article may help you find a solution. Please reply back and let us know whether either of these work for you.

http://answers.microsoft.com/en-us/office/forum/office\_2016-word/word-2016-saves-to-ddocslivenet-instead-of-local/30e475ec-ae76-4df1-9fa5-2d4345692419?page=1

https://support.microsoft.com/en-us/kb/2913639

Best,

Sara

Answer 2

"Save As" should take you to this screen, docs.live.net is SkyDrive, which has been renamed OneDrive

.

Answer 3

I get the request for UID and PW right on top of my document or spreadsheet - I never am taken to a screen like this one above.  This also happens randomly, open, but not ever time.  Keep trying, I'm open for suggestions, thanks!!!

Answer 4

In Word, File>Options>Save.... de-select "Don't show the backstage........."

You can also set default Auto Recover, Default file location etc

Same applies to other components

Answer 5

I know I must be driving everyone crazy. Let me do a step by step example:

1. I open a file that is within the OneDrive file structure.
2. I make changes to this file (Word or Excel) and I click the "Save As" option
3. Immediately I get the little window overlaying my Word doc or Excel spreadsheet from Windows Security asking for User Name and PW - you can type anything into these entries and say remember or not - hit the enter key and you are then taken back to the file

folder where the original file was opened and I rename it to another name and it is saved.

This doesn't happen all the time, but often enough that it drives you crazy, sometimes it does it ever time.  You suggested above that I do something to the "Option Save" for Word and for the other components of Office 365.  I've included a copy from Word for your review.  Since it doesn't happen 100% of the time why would I be changing these options?  Thanks for your endless patience.