UserAlreadyBeingMigratedException: The user ‎'******@xx.xx‎' already has a pending request

Question

Hi,

I have looked on some threads and have noticed that this error has come up a few times and MS support was able to sort this out!

I was wondering if I could get some assistance, as we are having this error message for a few users!

Thanks!

Answer 1

You can check this primary thread having suggested solutions by experts: https://community.office365.com/en-us/f/156/t/401582

This is also happens due to failed move requests are not yet removed from the system check this article that might helps you:

https://support.microsoft.com/en-us/kb/3050691

Clearing out mailbox move requests:

http://thoughtsofanidlemind.com/2010/11/22/clearing-out-mailbox-move-requests/

You may also take help from this article having list of Office 365 Migration Issues and resolutions

Hope it helps you!

Off-the-topic, while need to migrate user mailboxes from exchange to office 365, you may try also this <link removed> solution which lets you to accomplish this migration task without any interruption.

Answer 2

I am having this issue too.

Error: UserAlreadyBeingMigratedException: The user ‎'*** Email address is removed for privacy ***‎' already has a pending request. Please remove the existing request and resume the current batch or start a new batch for this user. --> Mailbox ‎'Jane Doe‎' is already being moved to ‎'NAMPR09DG006-db040‎'.

Answer 3

Hi David,

The second link that you supplied was really helpful and has sorted out the problem we were having with the migration!!

Many Thanks!!!!