Hyperlinks in PowerPoint don't work when saving as PDF file

Question

Hi,

I recently upgraded to Office 2016 and when I try to save PowerPoint files that have hyperlinks (both internal and external), they are not working when saving as a pdf file. In the 2013 version of PowerPoint I had no issues. In fact, that worked better than other pdf-makers.

I've tried all different settings in the options dialog but didn't manage to solve the problem.

Any suggestions would be much appreciated.

Thanks in advance,

Pieter

Answer 1

Maybe we are not being told the full story. (Only maybe I'm just reading between the lines)

If you put a shape with a hyperlink on the slide master in 2016 (32 bit) and save as PDF the link doesn't work here. In earlier versions it does (for me). Links in text do work.

Answer 2

Hi Pieter,

Thank you for posting your question on Microsoft Office Community.

Before we proceed, I need more information to help you better.

1. Is the issue specific a particular file?
2. Is all the Office updates are installed in your computer?

If the updates are not installed, you may install the updates and check if it helps.

Please follow the below steps to install the updates.

1. Click on File on the ribbon PowerPoint 2016.
2. Go to Account in the File Settings.
3. Click on Update Options and click on Update now.
4. Wait till the time updates are installed, verify the result.

Please get back to us with necessary information, we’ll be glad to assist you further.

Thank you.

Answer 3

Hi Prabhavathi Patil,

Thanks for getting back to me.

1. No, I've encountered the issue with all PPT files I've tried so far.
2. Yes, all updates are installed. It's set to install updates automatically.

Thank you,

Pieter

Answer 4

I'm not seeing any problem here with hyperlinks in PDFs saved from PowerPoint 2016. They're working as expected. It's worth running a repair on your installation:

1. In Windows, search for Control Panel, then select it.
2. Choose Programs, then Programs and Features.
3. Right-click on Microsoft Office 2016 and choose Change.
4. Select Online Repair, then click on the Repair button.
5. Allow the process to complete, then restart Windows and do save a test PDF from PowerPoint.

Answer 5

Hi John,

yeah, I was surprised to find out too, since it seems as if nothing changed compared to the 2013 version.

Thanks for your suggestion, though sadly the problem is still there...

Is there anything I might have overlooked?

Pieter