This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I used "information rights management service for microsoft office" to protect my word document but now I'm getting the below error when trying to access document. Please help.
Error message:
server error in '/certification' application
login failed. the login is from an untrusted domain and cannot be used with windows authentication.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
See http://answers.microsoft.com/en-us/office/forum/office_2010-word/account-certification-service-is-not-avalable/1b3514b3-8311-498e-bc24-1de7f924c3f6. Unless you have an unencrypted backup, you may be out of luck.
Apparently there is not unless you have an unencrypted backup.
Hi. May I know is there any way to open the document?