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Office Deployment Tool doesn't work when using local source.

Anonymous
2016-04-06T06:29:01+00:00

office deployment tool using source doesn't work.

i'm testing the office deployment tool (odt) in order to deploy office 2016 business edition to clients under office 365 premium upgrading from office 2013 proplus under o365 midsize business.

  1. on the test machine i have successfully uninstalled all old click-to-run
  2. after a reboot i can do a manual re-installation with the end user-gui
  3. i have successfully downloaded office 2016 business source with two languages
  4. installing this source without a specified path causes the odt to downloads its own source at install
    1. it should find the source if the source folder is in the work folder
  5. so i add the source path.  this fails.
  6. so i did some basic troubleshooting, (including re-downloading the source)
    1. i get the same results, though i got error messages and a log file.
  7. on the test machine i have successfully uninstalled all old click-to-run with

setup /configure remove_all.xml

xml:

remove_all.xml:


<configuration>

    <remove all="true"/>

    <display level="none" accepteula="false"/>

</configuration>

---> (from this i conclude that odp is working as intended)

  1. after a reboot i can do a manual re-installation with the end user-gui click-to run app you download from your o365 account page and everything is working as it should.

---> (from this i draw the conclusion that no mysterious errors is blocking generic installation)

3.

i have successfully downloaded office 2016 business source with two languages, english and swedish.

setup /download o2016bseeng.xml

<configuration>

    <add version="16.0.6741.2021" officeclientedition="32" branch="current">

        <product id="o365businessretail">

            <language id="sv-se"/>

            <language id="en-us"/>

        </product>

    </add>

    <display level="none" accepteula="true"/>

    <logging level="standard" path="\win2012\company\o2016 install logs"/>

    <property name="autoactivate" value="0"/>

    <property name="forceappshutdown" value="true"/>

    <property name="sharedcomputerlicensing" value="0"/>

</configuration>

  1. installing this source without specified path causes the odt to downloads its own source at install. it works but not as intended

the folder with the source is located in the same directory as the setup.exe and is run from that directory.

setup /configure o2016bseeng.xml

  1. so i add the source path

sourcepath="c:\temp\odt\office"

and thus end up with:

<configuration>

    <add sourcepath="c:\temp\odt\office" version="16.0.6741.2021" officeclientedition="32" branch="current">

        <product id="o365businessretail">

            <language id="sv-se"/>

            <language id="en-us"/>

        </product>

    </add>

    <display level="none" accepteula="true"/>

    <logging level="standard" path="\win2012\company\o2016 install logs"/>

    <property name="autoactivate" value="0"/>

    <property name="forceappshutdown" value="true"/>

    <property name="sharedcomputerlicensing" value="0"/>

</configuration>

this fails.

when removing the display level line from the xml i'm getting the gui with more information about errors.

after some googling it seems that information may be of limited usability.

well, here is an error message:

 

link: https://support.office.microsoft.com/en-us/article/fix-errors-that-occur-when-you-start-an-office-installation-1632d2c8-7a5a-46cd-81fa-0b1b8c7df250?ns=ocsac2rbootstrapper&version=16&syslcid=1033&uilcid=1033&appver=cbo160&helpid=%2230029-1011-0%22&ui=en-us&rs=en-us&ad=us

  1. so i do some basic troubleshooting:

i'm running as admin,

i've disabled av

i've shortened any paths

i've removed the version part from the xml.

i've re-downloaded the source

i've tried different paths to the office source, parent dir, office dir, data dir.

still nothing.

from the log file it seems odt gets errors reading the source files?

please provide information, pointer, solutions, workarounds, etc.

i'm on win7

here is a log file

 [view:/cfs-file/__key/communityserver-discussions-components-files/156/admin2014_2d00_20160405_2d00_1647.log:320:240]

<<admin2014-20160405-1647.log>>


timestamp        process        tid        area        category        eventid        level        message        correlation

04/05/2016 16:47:16.117        setup (0x1dc4)        0x750                click-to-run        arqm4        medium        baseconfigure::trygetconfiguration: eula's have been accepted.        

04/05/2016 16:47:16.117        setup (0x1dc4)        0x750                click-to-run        auhiw        medium        bootstrappercontext::updatesplashscreen: ui has been disabled.        

04/05/2016 16:47:16.117        setup (0x1dc4)        0x750                click-to-run        aoh85        medium        adminconfigure::handlestateaction: configuring an install/crosssell scenario.        

04/05/2016 16:47:16.118        setup (0x1dc4)        0x750                click-to-run        aqdco        monitorable        trychecknetworkcost::handlestateaction: failed to initialize networkcostmanager for c:\temp\odt\office. assuming low cost and proceeding.        

04/05/2016 16:47:16.118        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:0, platform:x86, version:, culture: -> v32.cab        

04/05/2016 16:47:16.118        setup (0x1dc4)        0x750                click-to-run        aoh9i        medium        trygetversiondescriptor::handlestateaction: getting cab: v32.cab        

04/05/2016 16:47:16.118        setup (0x1dc4)        0x750                scope        a6pk5        medium        {"scopeaction": "start", "scopename": "clicktorun.transportretry.executedownloadfile", "scopeinstance": 3, "scopeparentinstance": 0, "topactivityinstance": 3}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.119        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.119        setup (0x1dc4)        0x750                click-to-run non task error        ay6bd        unexpected        filetransport::doconnect {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "errorcode": 3, "errortype": "3", "appverrorsource": "", "errormessage": "errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)", "errordetails": "", "contextdata": "failed to open file. exception: errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)"}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.221        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.221        setup (0x1dc4)        0x750                click-to-run non task error        ay6bd        unexpected        filetransport::doconnect {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "errorcode": 3, "errortype": "3", "appverrorsource": "", "errormessage": "errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)", "errordetails": "", "contextdata": "failed to open file. exception: errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)"}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.322        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.322        setup (0x1dc4)        0x750                click-to-run non task error        ay6bd        unexpected        filetransport::doconnect {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "errorcode": 3, "errortype": "3", "appverrorsource": "", "errormessage": "errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)", "errordetails": "", "contextdata": "failed to open file. exception: errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)"}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.422        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.423        setup (0x1dc4)        0x750                click-to-run non task error        ay6bd        unexpected        filetransport::doconnect {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "errorcode": 3, "errortype": "3", "appverrorsource": "", "errormessage": "errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)", "errordetails": "", "contextdata": "failed to open file. exception: errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)"}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.524        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.524        setup (0x1dc4)        0x750                click-to-run non task error        ay6bd        unexpected        filetransport::doconnect {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "errorcode": 3, "errortype": "3", "appverrorsource": "", "errormessage": "errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)", "errordetails": "", "contextdata": "failed to open file. exception: errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)"}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.626        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.626        setup (0x1dc4)        0x750                click-to-run non task error        ay6bd        unexpected        filetransport::doconnect {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "errorcode": 3, "errortype": "3", "appverrorsource": "", "errormessage": "errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)", "errordetails": "", "contextdata": "failed to open file. exception: errorcodeonly (failed to open file 'c:\temp\odt\office\office\data\v32.cab' , error:0x3)"}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.627        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.628        setup (0x1dc4)        0x750                click-to-run non task error        a3gji        unexpected        transportretry::executedownloadfile {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "errorcode": 30182, "errortype": "filetransporterror", "appverrorsource": "", "errormessage": "filetransporterror (failed to open file , error:0x3)", "errordetails": "", "contextdata": "download failed for current transport {'sourcepath':'c:\temp\odt\office\office\data\v32.cab','attempt':'6','size':'0','md5hash':''}"}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.665        setup (0x1dc4)        0x750                scope        a6pk5        medium        {"scopeaction": "stop", "scopeinstance": 3, "scopeparentinstance": 0, "topactivityinstance": 3}        362c203f-e776-4b0e-89c4-f45061faa11e

04/05/2016 16:47:16.665        setup (0x1dc4)        0x750                memory resource usage        a6pk5        medium        currentprocesswidememoryusage {"scopeinstance": 3, "bytesuseddelta": 106496, "bytesusedatcomplete": 9986048}        

04/05/2016 16:47:16.665        setup (0x1dc4)        0x750                scope        a6pk5        medium        {"scopeaction": "complete", "scopeinstance": 3, "scopeparentinstance": 0, "topactivityinstance": 3, "success": false}        

04/05/2016 16:47:16.665        setup (0x1dc4)        0x750                scope summary        a6pk5        medium        {"scopename": "clicktorun.transportretry.executedownloadfile", "starttime": "2016-04-05t14:47:16z", "durationtocompleteinmilliseconds": 546, "durationtocompleteinmillisecondshighprecision": 546.403719, "scopeinstance": 3, "scopeparentinstance": 0, "topactivityinstance": 3, "success": false}        

04/05/2016 16:47:16.667        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        

04/05/2016 16:47:16.668        setup (0x1dc4)        0x750                click-to-run non task error        aoh9l        unexpected        trygetversiondescriptor::handlestateaction {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "errorcode": 30029, "errortype": "invalidargument", "appverrorsource": "", "errormessage": "invalidargument (not an http source)", "errordetails": "", "contextdata": "oexception has occured. exiting bootstrapper."}        

04/05/2016 16:47:16.668        setup (0x1dc4)        0x750                click-to-run        aoh71        medium        bootstrapperstate::onerror: error has occured. go to exitbootstatemachine.        

04/05/2016 16:47:16.669        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        

04/05/2016 16:47:16.669        setup (0x1dc4)        0x750                click-to-run general telemetry        aoh9g        medium        tryshowui::handlestateaction {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "contextdata": "failure has occured, admin has disabled failure ui."}        

04/05/2016 16:47:16.669        setup (0x1dc4)        0x750                click-to-run        aoh72        medium        exitbootstatemachine::handlestateaction: bootstrapper workflow exiting with result: 0x0        

04/05/2016 16:47:16.670        setup (0x1dc4)        0x750                click-to-run        aon8k        medium        cabmanager::determinecabname: type:1, platform:x86, version:, culture:x-none -> i320.cab        

04/05/2016 16:47:16.671        setup (0x1dc4)        0x750                click-to-run general telemetry        arqpm        medium        adminbootstrapper::main {"machineid": "6e0b6f88dfe1de49ba513faf7d971a88", "sessionid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "geoid": 221, "ver": "0.0.0.0", "c2rclientver": "0.0.0.0", "contextdata": "adminbootstrapper::main: installation came back with -2147418113."}        

04/05/2016 16:47:16.671        setup (0x1dc4)        0x19dc                telemetry rules engine        a1nzp        medium        timerworker started.        

04/05/2016 16:47:16.671        setup (0x1dc4)        0x19dc                telemetry rules engine        a1e9e        medium        processing data collector events {"eventtypes": 3}        

04/05/2016 16:47:16.671        setup (0x1dc4)        0x19dc                officetelemetry_processtrace        axbjw        medium        otele_etw_tdc_processtracestarted {"etw_eventid": 105, "etw_keywords": 2}        

04/05/2016 16:47:16.671        setup (0x1dc4)        0x19dc                officetelemetry_perfmetrics        axbjw        medium        ulsqueuesize {"etw_eventid": 192, "etw_keywords": 128, "maxsizeinbytes": 5242880, "eventcount": 20, "queuesizeinbytes": 20860, "disablerulelimit": 4718592, "extraprocessinglimit": 3303014}        

04/05/2016 16:47:16.671        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 120100, "ruleversion": 1, "triggertime": "2016-04-05t14:47:16.0916114z", "payloads": ""}        

04/05/2016 16:47:16.671        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 120107, "ruleversion": 2, "triggertime": "2016-04-05t14:47:16.0916114z", "payloads": "p[0]=2016-04-05t14:47:16.0916114z\r\np[1]=4"}        

04/05/2016 16:47:16.672        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_etw_tdc_submitpayload {"etw_eventid": 122, "etw_keywords": 4, "datacollector": 0, "ruleid": 120107, "payloadtype": 2, "payloadname": "passthrough", "resulttime": "2016-04-05t14:47:16z"}        

04/05/2016 16:47:16.672        setup (0x1dc4)        0x19dc                logging liblet        bce0t        unexpected        call to getpackageversiontoreport failed. {"sh_errorcode": -2147467259}        

04/05/2016 16:47:16.672        setup (0x1dc4)        0x19dc                telemetry rules engine        awtxi        medium        applicationstateprovider triggered. {"appid": 37, "appversionmajor": 16, "appversionminor": 0, "appversionbuild": 6612, "appversionupdate": 6353, "applicationarchitecture": "x86", "isdebug": false, "processfilename": "setup.exe", "isimmersive": false, "isclicktorun": true, "officeversionmajor": 16, "officeversionminor": 0, "officeversionbuild": 6612, "officeversionupdate": 6353, "appstate": 72, "isoeminstalled": false, "isinstalledonextstorage": false}        

04/05/2016 16:47:16.673        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 120101, "ruleversion": 8, "triggertime": "2016-04-05t14:47:16.0916114z", "payloads": "p[0]=2016-04-05t14:47:16.0916114z\r\np[1]=37\r\np[3]=16\r\np[4]=0\r\np[5]=6612\r\np[6]=6353\r\np[7]=16\r\np[8]=0\r\np[9]=6612\r\np[10]=6353\r\np[11]=«x86»\r\np[12]=72\r\np[13]=true\r\np[14]=false\r\np[15]=«setup.exe»\r\np[16]=false"}        

04/05/2016 16:47:16.673        setup (0x1dc4)        0x19dc                telemetry rules engine        awtxq        medium        operatingsystemstateprovider triggered. {"isterminalserver": false, "osarchitecture": "x86", "osmajorver": 6, "osminorver": 1, "osbuildnumber": 7601, "ossuite2": 256, "servicepackmajorver": 1, "servicepackminorver": 0, "ossku": 48, "osbuildrevision": 17514, "osversionstring": "6.1", "osenvironment": 10}        

04/05/2016 16:47:16.677        setup (0x1dc4)        0x19dc                telemetry rules engine        awtxn        medium        devicestateprovider triggered. {"processorarchitecture": "x86", "processorfrequency": 3192, "maxmemory": 2048, "islaptop": false, "istablet": false, "processorcount": 4, "numprocsharesinglecore": 1, "numprocsharesinglecache": 4, "numprocphyscores": 4, "powerplatformrole": 1, "sysvolsize": 464856, "sysvolfreespace": 314390, "devicemanufacturer": "dell inc.", "devicemodel": "precision t1700", "digitizerinfo": 0, "susclientid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "windowssqmmachineid": "c5f9629f-435a-41ce-937d-3d90868405f4", "windowserrorreportingmachineid": "275875a4-bb34-4d1a-ad82-ab51c35e2ef0", "systemfamily": "", "systemsku": "precision t1700", "computersystemproductid": "4c4c4544-0031-4e10-804a-c6c04f543032"}        

04/05/2016 16:47:16.678        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 120102, "ruleversion": 8, "triggertime": "2016-04-05t14:47:16.0916114z", "payloads": "p[0]=2016-04-05t14:47:16.0916114z\r\np[1]=6\r\np[2]=1\r\np[3]=7601\r\np[4]=17514\r\np[5]=256\r\np[6]=1\r\np[7]=0\r\np[8]=48\r\np[9]=false\r\np[10]=«x86»\r\np[11]=4\r\np[12]=1\r\np[13]=4\r\np[14]=4\r\np[15]=3192\r\np[16]=false\r\np[17]=false\r\np[19]=2048\r\np[20]=1\r\np[21]=464856\r\np[22]=314390\r\np[23]=«dell inc.»\r\np[24]=«precision t1700»\r\np[25]=«6.1»\r\np[27]=10\r\np[28]=0"}        

04/05/2016 16:47:16.678        setup (0x1dc4)        0x19dc                telemetry rules engine        axpg1        medium        screenstateprovider triggered. {"horizontalresolution": 1920, "verticalresolution": 1080, "screendpi": 96, "screendepth": 32}        

04/05/2016 16:47:16.680        setup (0x1dc4)        0x19dc                telemetry rules engine        awtx2        medium        userstateprovider triggered. {"ismicrosoftinternal": false, "ispiiscrubbed": false, "isceip": true, "iso365": true, "isjoinedtodomain": true, "islabmachine": false, "studyid": 0, "winuseracttype": 2, "issubscription": true, "collectibleclassifications": 7}        

04/05/2016 16:47:16.680        setup (0x1dc4)        0x19dc                telemetry rules engine        awtxv        medium        sqmidsstateprovider triggered. {"sqmuidmachine": "886f0b6e-e1df-49de-ba51-3faf7d971a88", "sqmuiduser": "5e728806-7c9a-4fe1-995c-004e1d851547"}        

04/05/2016 16:47:16.680        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 120103, "ruleversion": 9, "triggertime": "2016-04-05t14:47:16.0916114z", "payloads": "p[0]=2016-04-05t14:47:16.0916114z\r\np[1]=1920\r\np[2]=1080\r\np[3]=96\r\np[4]=32\r\np[5]=0\r\np[6]=2\r\np[7]=true\r\np[8]=false\r\np[11]=false\r\np[12]=true\r\np[13]={5e728806-7c9a-4fe1-995c-004e1d851547}"}        

04/05/2016 16:47:16.680        setup (0x1dc4)        0x19dc                telemetry rules engine        awtxi        medium        applicationstateprovider triggered. {"appid": 37, "appversionmajor": 16, "appversionminor": 0, "appversionbuild": 6612, "appversionupdate": 6353, "applicationarchitecture": "x86", "isdebug": false, "processfilename": "setup.exe", "isimmersive": false, "isclicktorun": true, "officeversionmajor": 16, "officeversionminor": 0, "officeversionbuild": 6612, "officeversionupdate": 6353, "appstate": 72, "isoeminstalled": false, "isinstalledonextstorage": false}        

04/05/2016 16:47:16.684        setup (0x1dc4)        0x19dc                telemetry rules engine        awtxn        medium        devicestateprovider triggered. {"processorarchitecture": "x86", "processorfrequency": 3192, "maxmemory": 2048, "islaptop": false, "istablet": false, "processorcount": 4, "numprocsharesinglecore": 1, "numprocsharesinglecache": 4, "numprocphyscores": 4, "powerplatformrole": 1, "sysvolsize": 464856, "sysvolfreespace": 314390, "devicemanufacturer": "dell inc.", "devicemodel": "precision t1700", "digitizerinfo": 0, "susclientid": "43286fad-f6b6-4860-bd96-66390f9bc7af", "windowssqmmachineid": "c5f9629f-435a-41ce-937d-3d90868405f4", "windowserrorreportingmachineid": "275875a4-bb34-4d1a-ad82-ab51c35e2ef0", "systemfamily": "", "systemsku": "precision t1700", "computersystemproductid": "4c4c4544-0031-4e10-804a-c6c04f543032"}        

04/05/2016 16:47:16.684        setup (0x1dc4)        0x19dc                telemetry rules engine        awtxq        medium        operatingsystemstateprovider triggered. {"isterminalserver": false, "osarchitecture": "x86", "osmajorver": 6, "osminorver": 1, "osbuildnumber": 7601, "ossuite2": 256, "servicepackmajorver": 1, "servicepackminorver": 0, "ossku": 48, "osbuildrevision": 17514, "osversionstring": "6.1", "osenvironment": 10}        

04/05/2016 16:47:16.684        setup (0x1dc4)        0x19dc                telemetry rules engine        awtxv        medium        sqmidsstateprovider triggered. {"sqmuidmachine": "886f0b6e-e1df-49de-ba51-3faf7d971a88", "sqmuiduser": "5e728806-7c9a-4fe1-995c-004e1d851547"}        

04/05/2016 16:47:16.684        setup (0x1dc4)        0x19dc                telemetry rules engine        awtx2        medium        userstateprovider triggered. {"ismicrosoftinternal": false, "ispiiscrubbed": false, "isceip": true, "iso365": true, "isjoinedtodomain": true, "islabmachine": false, "studyid": 0, "winuseracttype": 2, "issubscription": true, "collectibleclassifications": 7}        

04/05/2016 16:47:16.684        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 120108, "ruleversion": 4, "triggertime": "2016-04-05t14:47:16.0916114z", "payloads": "p[0]=2016-04-05t14:47:16.0916114z\r\np[1]=37\r\np[2]=10\r\np[3]=16\r\np[4]=0\r\np[5]=6612\r\np[6]=6353\r\np[7]=«x86»\r\np[8]=false\r\np[9]=«setup.exe»\r\np[10]=true\r\np[11]=6\r\np[12]=1\r\np[13]=7601\r\np[14]=17514\r\np[15]=«6.1»\r\np[16]=false\r\np[17]=«x86»\r\np[18]=4\r\np[19]=3192\r\np[20]=false\r\np[21]=false\r\np[22]=2048\r\np[23]={5e728806-7c9a-4fe1-995c-004e1d851547}\r\np[24]=false\r\np[25]=true\r\np[26]=7"}        

04/05/2016 16:47:16.685        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_etw_tdc_submitpayload {"etw_eventid": 122, "etw_keywords": 4, "datacollector": 0, "ruleid": 120101, "payloadtype": 2, "payloadname": "passthrough", "resulttime": "2016-04-05t14:47:16z"}        

04/05/2016 16:47:16.685        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_etw_tdc_submitpayload {"etw_eventid": 122, "etw_keywords": 4, "datacollector": 0, "ruleid": 120102, "payloadtype": 2, "payloadname": "passthrough", "resulttime": "2016-04-05t14:47:16z"}        

04/05/2016 16:47:16.685        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_etw_tdc_submitpayload {"etw_eventid": 122, "etw_keywords": 4, "datacollector": 0, "ruleid": 120103, "payloadtype": 2, "payloadname": "passthrough", "resulttime": "2016-04-05t14:47:16z"}        

04/05/2016 16:47:16.685        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_etw_tdc_submitpayload {"etw_eventid": 122, "etw_keywords": 4, "datacollector": 0, "ruleid": 120108, "payloadtype": 2, "payloadname": "passthrough", "resulttime": "2016-04-05t14:47:16z"}        

04/05/2016 16:47:16.686        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 120501, "ruleversion": 11, "triggertime": "2016-04-05t14:47:16.0996122z", "payloads": "p[0]=2016-04-05t14:47:16.0996122z\r\np[1]=4.9095\r\np[2]=24.10321\r\np[3]=true\r\np[5]=«mso::telemetry::rulemanager::loadxmlrules»\r\np[6]=8159259\r\np[9]=0\r\np[10]=0\r\np[11]=0\r\np[12]=0\r\np[17]=2\r\np[18]=0"}        

04/05/2016 16:47:16.686        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 240002, "ruleversion": 1, "triggertime": "2016-04-05t14:47:16.0996122z", "payloads": "p[0]=2016-04-05t14:47:16.0996122z\r\np[1]=«mso::telemetry::rulemanager::loadxmlrules»\r\np[2]=1\r\np[3]=true\r\np[5]=8159259\r\np[8]=557056\r\np[9]=310311387136\r\np[10]=7778304\r\np[11]=60502013116416"}        

04/05/2016 16:47:16.686        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 230101, "ruleversion": 5, "triggertime": "2016-04-05t14:47:16.1006123z", "payloads": "p[0]=2016-04-05t14:47:16.1006123z\r\np[1]=«setup (0x1dc4)»\r\np[2]=1872\r\np[3]=4235714\r\np[4]=«medium»\r\np[5]=«{'modulepath':'c:\temp\odt\setup.exe','commandline':'/configure o2016bseeng_old.xml ','bitness':'32','integritylevel':'0x3000','securitysessionid':'2','exever':'16.0.6612.6353','processtype':'odt'}»\r\np[6]=«6e0b6f88dfe1de49ba513faf7d971a88»\r\np[7]=«43286fad-f6b6-4860-bd96-66390f9bc7af»\r\np[8]=221\r\np[9]=«0.0.0.0»\r\np[11]=«0.0.0.0»"}        

04/05/2016 16:47:16.687        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_etw_tdc_submitpayload {"etw_eventid": 122, "etw_keywords": 4, "datacollector": 0, "ruleid": 230101, "payloadtype": 2, "payloadname": "passthrough", "resulttime": "2016-04-05t14:47:16z"}        

04/05/2016 16:47:16.687        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 230101, "ruleversion": 5, "triggertime": "2016-04-05t14:47:16.1006123z", "payloads": "p[0]=2016-04-05t14:47:16.1006123z\r\np[1]=«setup (0x1dc4)»\r\np[2]=1872\r\np[3]=4235716\r\np[4]=«medium»\r\np[5]=«{'osversion':'6.1','sp':'0','producttype:'0','processorarch':'0','locale':'1053'}»\r\np[6]=«6e0b6f88dfe1de49ba513faf7d971a88»\r\np[7]=«43286fad-f6b6-4860-bd96-66390f9bc7af»\r\np[8]=221\r\np[9]=«0.0.0.0»\r\np[11]=«0.0.0.0»"}        

04/05/2016 16:47:16.688        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_etw_tdc_submitpayload {"etw_eventid": 122, "etw_keywords": 4, "datacollector": 0, "ruleid": 230101, "payloadtype": 2, "payloadname": "passthrough", "resulttime": "2016-04-05t14:47:16z"}        

04/05/2016 16:47:16.688        setup (0x1dc4)        0x19dc                officetelemetry_ruleprocessing        axbjw        medium        otele_rules_result2 {"etw_eventid": 197, "etw_keywords": 4, "ruleid": 230101, "ruleversion": 5, "triggertime": "2016-04-05t14:47:16.1016124z", "payloads": "p[0]=2016-04-05t14:47:16.1016124z\r\np[1]=«setup (0x1dc4)»\r\np[2]=1872\r\np[3]=6308192\r\np[4]=«medium»\r\np[5]=«no key or token found for none»\r

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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Anonymous
2016-04-06T08:29:04+00:00

After som closer ocular inspection of the logs it's obvious what is wrong here:

failed to open file 'C:\temp\ODT\Office\Office\Data\v32.cab

thanks for providing a forum for me to post to so that I can structure my own problemsolving. :-)

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4 additional answers

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  1. Anonymous
    2016-07-21T20:04:38+00:00

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  2. Anonymous
    2016-07-21T20:03:32+00:00

    er n/m on the multiple \'s ... i'm missing the v32.cab

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  3. Anonymous
    2016-07-21T19:53:26+00:00

    So how did you prevent the doubling up of the \ ?

    I'm seeing the same thing.

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  4. Anonymous
    2016-04-06T07:51:27+00:00

    removed for redundancy

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