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Hello, I am having a problem with office.
I have recently bought office 365 about 2 weeks ago, and it is great.
It was a subscription for 1 year.
Everything was great, until I received this thing on outlook that says
"To keep using your Office applications without interruption, please renew by Wednesday, May 4, 2016."
I have no idea why that showed up.
It should expire Wednesday, May 3, 2017.
It **** says that in my microsoft account:
Please help.
A family of Microsoft relational database management systems designed for ease of use.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i am having the same problem and mine was only going to be a year in august of this year i am not happy right now. i am a college student who needs to work on final papers
Sorry to say the people on this forum do not have access to the MS accounting or licenseing systems. You will have to contact MS Support to resolve this problem. Before you do ...
There is one interesting point. Your problem sounds loosely similar to a problem people encounter with 1-time payment licenses. In that problem, people buy a computer that includes a "free Trial" of Office. Then they install a copy of Office and try to activate it. When there are 2 uncultivated copies of Office the activation process seems to prefer the first installed copy, which is the "wrong" one. They have to uninstall the free trial before activating their specifically installed copy.
Your situation sounds vaguely similar. You have a free trial that is expiring, and you have a paid license that is expiring 1 year later.
Try uninstalling Office from your computer using the control panel. Restart your computer then go to the MyAccount page and install Office again. If the MyAccount page shows that you have Office installed on that computer click on the "deactivate" link. Then do the install.
Manage, download, back up, or restore Office 365 / 2016 / 2013 / 2010 / 2007
https://products.office.com/en-us/download-back-up-restore-microsoft-office-products 365 / 2016 / 2013 / 2010 / 2007 (you may have to scroll down)
Check out these links on that page for more information:
· Learn more about subscription management
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This topic is for question about Microsoft Access the database, not access to Microsoft products. You both should post in the Installations topic.