SharePoint Version 2010, Document Conversion Error

Question

Hi All, 

We have Sharepoint 2010 environment, Document Conversion from .DOCX to .PDF throw error message "Error converting document. Access is denied"

When I run the script for document conversion I get error message 

Exception calling "Start" with "0" argument(s): "Access is denied."

At C:\documentconversion.ps1:30 char:21

+ $conversionJob.Start <<<< ()

+ CategoryInfo          : NotSpecified: (:) [], MethodInvocationException

+ FullyQualifiedErrorId : DotNetMethodException

My service application for WORD AUTOMATION SERVICES have all required access. 

SQL DB for Word Automation services have required access. 

Application Pool account do have required access. I have referred to below links.

http://www.c-sharpcorner.com/uploadfile/anavijai/access-is-denied-when-starting-conversion-job-in-sharepoint-word-automation-service 

https://support.microsoft.com/en-us/kb/891636 

Only Thing I noticed on ULS LOgs, The Highlighted URL give below error message on Page

RegisterLauncher called with uri http://Servername:Port/HtmlTrLauncher

Microsoft.Office.Server.Convers (0x198C) 0x36D4 Document Conversions           Launcher Service               7jg9 Medium   LoadBalancer.RegisterLauncher succesful

System.ArgumentNullException: No message was deserialized prior to calling the DispatchChannelSink. Parameter name: requestMsg at System.Runtime.Remoting.Channels.DispatchChannelSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream)

Any idea what could be an issue, Why do I constantly get ACCESS DENIED, even after providing all required permissions. Where do it required access?

Answer 1

Hello Priti,

Welcome to Microsoft Community and thank you for posting your query.

For better suggestions related to Office application on SharePoint you may post your query in the forum link below.

http://social.technet.microsoft.com/Forums/sharepoint/en-US/home?category=sharepoint

If you have any questions related to Office products, you can always reply and we’ll be happy to assist you.

Thank you.

Answer 2

Thanks