i cannot read Thai

Question

I live in Thailand, but Microsoft will only let me use the Thai versions of webpage to make a purchase and I cannot read Thai. I've tried the auto-translate, but end of the day, I cannot make my purchase. 

Does Microsoft not want my money?. How does one purchase microsoft software on-line, if one does read/speak Thai ?

Answer 1

Hello,

Thank you for posting your query in Microsoft Office Community.

Please provide more information:

1. Are you trying to purchase the Office suite?
2. Which is the default web browser set on your computer? Is it Internet Explorer or something else?

If you're using different browser, I suggest you to use Internet Explorer, try Going to the change language option (Down left corner of the website), now select the language and check if it helps.

You can also add the language to Internet Explorer. You may follow the article below which discuss about the same.

http://windows.microsoft.com/en-US/windows-vista/Change-your-Internet-Explorer-language-settings

You can contact Microsoft for assistance in purchasing Microsoft product.

Contact Microsoft support following steps mentioned below.

1. Go to the following link.

http://windows.microsoft.com/en-us/windows/contact-support 

2. Click on Contact Supportwhich appears in the bottom right of the page > Ask Microsoft.
3. Now select Account and billing > Store, Windows, Office, or other> Chat online with a Microsoft Answer Tech, Schedule a call or Call me as soon as possible.

I hope the above information helps to resolve your issue. Try the suggestions and let us know the results at your earliest convenience.

Thank you.