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Deleted authenticator app and backup

gladys 1 Reputation point
2021-07-24T01:48:44+00:00

Being a novice on the internet I have somehow deleted my authentication app and the backup. How will I get my security key back
Thank you

Microsoft Security | Microsoft Authenticator

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  1. Anonymous
    2021-07-24T02:58:29.083+00:00

    You'll need to follow the guidance for that product or service in order to recover that account. For office you can follow along here.
    https://learn.microsoft.com/en-us/azure/active-directory/user-help/multi-factor-authentication-end-user-troubleshoot

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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