Undo problems in Word for Mac

Question

Split from this thread.

I'm experiencing the same problem here with the latest version: 15.20. When I undo, it goes several steps back and if I try to redo to get my changes back - I am unable to (icon is disabled).

This is so frustrating because I am so used to using the undo button, I almost do it without thinking about. It has taken me several steps back so many times!

What would the process you have suggested look like for Mac OS X?

Answer 1

In the mean while, see if using the built-in keyboard shortcut works correctly for you: Command+z

Answer 2

Not good with it mangling last night. I haven't heard anything, but its possible they did a hotfix that fixed things. Since Office is all connected, that can happen periodically, without an actual update required. 

Lets hope it sticks and stays. 

Thanks.

Answer 3

After last night's reinstallation of 15.41, I had a catastrophic failure that mangled my paper this morning. It wasn't as simple as undo-ing a bunch of steps. It also reformatted some text into a new font, changed some section breaks to different types, moved the position of the abstract in the paper I was writing in a way that I couldn't change it back. Then, magically, Word started behaving. It's done well since about 10:00 AM today, though I don't know why.

Answer 4

In Word, please check Word>About Word. You should be at 15.29 minimum. If your version is less than that, please choose Help>Check for Updates to install a newer version.

If you do have a current version installed, please click on the small smiley-face icon in the upper-right corner of the program window, choose Tell Us What Can Be Better and describe the issue in detail. Submitting will send the bug report to the Mac programming team.