help!blue screen:DPC WATCHDOG VIOLATION。

ZedJQ 41 Reputation points
2021-07-24T03:23:00.823+00:00

Recently, my server often has blue screens, which bothers me a lot. I hope I can get help.
This is a DMP file。
https://drive.google.com/file/d/1Y0CaKWdinY2d1qkfm8z4deESIra_NCVB/view?usp=sharing

Windows for business | Windows Server | User experience | Other
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  1. Carl Fan 6,881 Reputation points
    2021-07-28T09:47:12.63+00:00

    Hi,
    I'm afraid that the DPM file has been damaged. Debugger could not find nt in module list, module list might be corrupt.
    In general this stop code is caused by faulty driver code that under certain conditions, does not complete its work within the allotted time frame.

    If you are not equipped to use the Windows debugger to this problem, you should use some basic troubleshooting techniques.

    If a driver is identified in the bug check message, to isolate the issue, disable the driver. Check with the manufacturer for driver updates.

    Check the System Log in Event Viewer for additional error messages that might help identify the device or driver that is causing bug check 0x133.

    Confirm that any new hardware that is installed is compatible with the installed version of Windows.
    Meanwhile, I suggest that we could check for update. If any security update could be found, installing firstly to check.
    Hope this helps and please help to accept as Answer if the response is useful.
    Best Regards,
    Carl

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  1. Docs 16,226 Reputation points
    2021-07-24T03:53:15.247+00:00

    Open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp

    if the file size is < 1.5 GB then > save to the downloads folder > zip > post a separate share link into the thread using one drive, drop box, or google drive

    Please run V2 > post a share link into this thread

    https://www.windowsq.com/resources/v2-log-collector.8
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
    https://www.elevenforum.com/resources/v2-log-collector.1/

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  2. Docs 16,226 Reputation points
    2021-07-24T07:33:15.323+00:00

    The latest mini and memory dumps were corrupt.

    Unable to read NT module Base Name string at 0000000000000064 - NTSTATUS 0xC0000147 Missing image name, possible paged-out or corrupt data. Page fffffa294 too large to be in the dump file. Unable to read KLDR_DATA_TABLE_ENTRY at 00007ffbba294df0 - HRESULT 0x80004002

    The logs were in a foreign language with some English words.

    So scanning was limited.

    There were 4 BSOD recorded:

    Date: 2021-07-24T09:04:15.247

    Date: 2021-07-14T15:01:30.694

    Date: 2021-07-13T07:15:08.296

    Date: 2021-07-10T13:54:35.637

    Name : Microsoft Windows Server 2016 Standard
    Version : 10.0.14393
    LicensingStatusReason : 0xC004F00F
    LocalGenuineState : SL_GEN_STATE_INVALID_LICENSE
    ActiveSkuDescription : Windows(R) Operating System, VOLUME_KMSCLIENT channel

    Please activate Windows.
    https://www.tenforums.com/tutorials/55383-use-activation-troubleshooter-windows-10-a.html
    https://support.microsoft.com/en-us/help/20527/windows-10-activation-troubleshooter
    https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers
    https://support.microsoft.com/en-us/help/4028407/windows-10-activate
    https://support.microsoft.com/en-in/help/12440/windows-10-activate

    https://learn.microsoft.com/en-us/windows-server/get-started/activation-troubleshoot-kms-issues
    https://learn.microsoft.com/en-us/windows-server/get-started/activation-troubleshoot-kms-general
    https://learn.microsoft.com/en-us/windows-server/get-started/server-2016-activation
    https://learn.microsoft.com/en-us/windows-server/get-started/kmsclientkeys

    1) Open administrative command prompt (ACP) and type or copy and paste:

    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) bcdedit /enum {badmemory}

    8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    Type: win + r keys
    Type: Sysdm.cpl
    Click the advanced tab
    In startup and recovery click settings
    Post an image or share link for the startup and recovery window

    Click cancel so that the startup and recovery window closes

    Under performance click settings
    Click the advanced tab
    Under virtual memory click change
    Post an image or share link for the virtual memory window

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp

    if the file size is < 1.5 GB then > save to the downloads folder > zip > post a separate share link into the thread using one drive, drop box, or google drive

    .
    .
    .
    .
    .

    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post: Vote = a helpful post
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