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Pixelated Type in Excel

Anonymous
2015-08-10T19:44:24+00:00

I received an Excel spreadsheet through email, which I opened and subsequently caused my Excel to have a number of problems. I believe the file I received was corrupted and caused my Excel to not function properly.

The font in my Excel spreadsheet is now pixelated and fuzzy. Additionally if I have two different spreadsheets open and minimize one, the other will come up when I close the first (it should stay minimized).

I have a MacBook Air and am using Microsoft 365. I've already uninstalled and re-installed Microsoft 365, restarted my computer in Safe Mode, but am still having problems.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Vijay A. Verma 104.8K Reputation points Volunteer Moderator
2015-08-11T12:16:23+00:00

For Windows, below is the solution (For Mac, I don't know how to trace the path but "application.startuppath" should give you the path)

Please look into C:\Users\User_Name\AppData\Roaming\Microsoft\Excel (replace user name with your user name) and see if is contains few files / folders. Move those files to some other location (i.e create a backup of those files / folders and delete all files / folders from here). Hence, make Excel folder blank.

Now open the file and see if the problem disappears or not. 

Note - to find Excel path, you need to find XLSTART path. Excel folder contains XLSTART folder in itself.

  1. Open Excel
  2. ALT+F11
  3. If Immediate Window is not visible, type CTRL+G. Same can be also be accessed through View > Immediate Window
  4. Type "? application.StartupPath" without quotes and press enter
  5. You will have your path below.

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