Password for installing Microsoft Office

Question

I have tried to  installed Office 2013 and they keep asking me for my email  password  that I used while doing it.  Since I can't remember what I used, I have renewed a new password for  Microsoft.com and that hasn't helped.

I didn't keep my code/key....Iike  I should of.  (It is **** getting older in my late 70's).

Please help me in telling me what I should do.

Eleanor Dolan

******@hotmail.com

I can't thank you enough!

Answer 1

Yes, I know I did, BUT I tried to use that account and it didn't work!  So I asked to make a new password to my MS account, since it would not accept that the one that I used.  I now can get into MS, but not the MS Office 2013 that I signed up on line and it installed and now wants the original password which I don't remember......I have so many different password, have them written down, but it still doesn't help me out.  I wondered if MS would somehow

activate my Office  account for me or send me my code again.

Answer 2

When you purchase and install MS Office during the process you create an MS Account, and you log in to this account to reinstall

https://commerce.microsoft.com/help