Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
First make sure that you have updated Office so that it has SP1>File>Account>Office updates>Update now.
Microsoft may be attempting install the wrong version, i.e. that is 64-bit rather than 32-bit
See update: KB3054793 https://support.microsoft.com/en-us/kb/3054793
KB3114358 https://support.microsoft.com/en-us/kb/3114358
KB3114364 https://support.microsoft.com/en-us/kb/3114364 (Be aware that the update at the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?))